Guesthouse policy

GUESTHOUSE POLICY

We are very happy that you found us and that you can discover this wonderful place too! In order to make your stay as pleasant as possible, we have put together some useful information for you. To this end, we kindly ask you to abide by the following rules:

The upper floor of our guesthouse is closed, it is forbidden to go up there due to the steep stairs! The entire lower part, 80 m2, is at your disposal. Patak Dream House can accommodate a maximum of 2 adults and one child.

By booking the guesthouse, guests accept the house rules, the GTC and the data processing information and agree to comply with them during their stay.

CHECK-IN &  CHECK-OUT

Check-in is from 3:00 p.m. and we kindy ask that you check out by 10.00 a.m. on the day that you leave the guesthouse. In some cases and by prior arrangement only, exceptions could be made to the the above timings, depending on availability.

PERSONAL DOCUMENTS & CHECK-IN

We ask you to use every room of the house with the same care and respect as we have lovingly designed it for you. Upon arrival, we are legally obliged to forward the personal data of each guest – by scanning the documents – to the National Tourist Information Service Center. Therefore, we ask that you provide us with the necessary documents upon arrival (Required documents: ID card or passport from each guest). In case of refusal to provide the documents, we are unfortunately forced to cancel the reservation immediately.

OPENING & CLOSING THE HOUSE

  • You will receive further information on how to collect the keys on the day of arrival
  • Please lock the house at all times - especially at night and when leaving the building.
  • Please note that there will be an additional charge for lost keys.

PARKING

  • Parking is provided directly in front of the guesthouse, where there is space for two cars.

PET

  • You can only bring a small, house-trained dog (up to 10 kg) to the guesthouse for an additional fee. This must be indicated when booking! Please do not leave him unattended in the house or in the garden!
  • Guests are fully responsible for any damage caused by their small pet.


SMOKING

Smoking, vaping or any other alternatives are strictly prohibited in the entire guesthouse. A surcharge of 30.000 HUF wil be charged if you don't abide by this rule. Smoking is only allowed outside. Please refrain from throwing away cigarette butts in the garden! An ashtray is provided on the terrace of the guesthouse.


The use of candles, tealights or any open flame is strictly prohibited in the guesthouse area for fire safety reasons!

Please follow the regulations regarding lighting fires, fires may only be lit in the designated fire pit and must be constantly supervised. Extinguish the fire after grilling, no embers may remain.

RULES

  • In order to preserve the peaceful environment of the guesthouse, parties and events are not allowed. Please be mindful of the silence in the area and respect the wildlife of the forest and the neighbors who want to relax!
  • The furnishings may only be used for their intended purpose. Please do not take the furniture and objects inside the guesthouse out into the garden or terrace.
  • Only registered guests may stay in the guesthouse or its area. The accommodation provider or his agent is entitled – without prior notice – to check that only registered guests are staying in the accommodations
  • Please place the cushions and other items belonging to the outdoor furniture in a covered area overnight during rainy weather 

AIR CONDITIONING, HEATING, WATER USE

  • The house is heated by radiators, which ensure a pleasant temperature on cooler days.
  • The air conditioning is only for cooling - please do not use it for heating. Do not set extreme temperatures, do not exceed 5-6 degrees from the outside temperature!
  • We ask you to be environmentally conscious and economical when using water!
  • Please only flush toilet paper down the toilet! All other waste - such as tampons, pads, wet wipes - please put in the bathroom bin!
  • Please also use toilet paper sparingly to ensure the proper functioning of the drain. Thank you!

GARBAGE

  • Please collect household garbage in the covered trash can in the kitchen.
  • When it is full, you can place the trash in the closed trash can next to the gate.
  • As the guesthouse is located in a wooded area, please do not leave trash or food leftovers outdoors, as this may attract animals and may even cause dangerous situations.

CLEANING

  • For stays longer than 1 week, we change bed linen and towels weekly.
  • We can also provide daily cleaning for an additional fee upon request, please let us know if you require this.

TELEVISION & INTERNET

  • Entertainment in the house is provided by the free ONE Home Giganet 1000 package (which includes unlimited WiFi) and the TV Family package (with 115 channels, of which 68 are HD).
  • We operate a security camera at the entrance of the Patak Dream House guesthouse. The camera records footage for security reasons only, and we delete it after you leave the house.

RESPONSIBILITY

  • The guest is solely responsible for the proper use of the guesthouse. The guest is responsible for compensating for any personal or material damage resulting from improper use or violation of the house rules. The guest is obliged to compensate for any damage caused by him/her on site, in consultation with the accommodation provider or his/her representative.
  • The guesthouse is not responsible for the guests' personal belongings.